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Store policy

Refund and Returns Policy

Please review the information below before using the website or placing an order.

We want customers to have a clear and smooth shopping experience. Please read our refund and returns policy before placing an order.

  1. Order Review
    After an order is placed, our team will review the order details and process it as soon as possible.
  2. Returns
    If there is a problem with the product you received, please contact us within 7 days after delivery.
  3. Refunds
    Refund requests will be reviewed based on the order status, product condition, and the reason for the request.
  4. Non-returnable Items
    Customized products, damaged items caused by customer misuse, or products without complete order information may not be eligible for return.
  5. Shipping Costs
    Return shipping costs may be paid by the customer unless the return is caused by our mistake.
  6. Contact
    If you have any questions about returns or refunds, please contact us through the Contact Us page.
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